FREQUENTLY ASKED QUESTIONS
Generally there is no MOQ requirements for standard products .Only for capacitive touch screen or customized products will have MOQ requirements.
Yes, we offer 12 months warranty for our products. Damage due to misuse, ill treatment and unauthorized modifications and repairs are not covered by our warranty.
We provide comprehensive shipping methods. Usually ,we ship by DHL/FEDEX/TNT/UPS/EMS Express service, it is safe and fast. we can also ship by buyer's cargo agent in China.
Yes,we can offer custom solution if standard products couldn't meet buyer' requirements.
Please check with your design engineer to see how big you are going to design your product,and let us know the size in legth*width*thickness in mm. Then we will suggest suitable size for you.It may not exactly the size you need ,but it will be the most near to your demand.
Think about these key points to define a model you need,such as size/resolution/thickness/lcd interface/view angle/brightness/operation temperature and so on!
You can check with us to ask for an demo board if possible.
You can consider our SKD KIT(LCD+AD board+touch),you just need to connect our parts to Rasp.PI or other similar development board will be ok.
For sample or small quantity order,it is 100% payment in advance.For mass order,30% in advance and balance before delviery.
Delivery can be made during 1 week when stock is available.If stock is not available,it requires normally 3-6 weeks.Please confir case by case.